Latest news archive: Difference between revisions

From Endeavour Knowledge Base
No edit summary
Line 1: Line 1:
<id="EMIS">
== EMIS ==
== EMIS ==
{| class="sortable" border="1" style="border-collapse:collapse; text-align: center;"
{| class="sortable" border="1" style="border-collapse:collapse; text-align: center;"

Revision as of 14:34, 22 January 2021

<id="EMIS">

EMIS

Updated Issue Summary Status Sites affected Subscribers affected STP
26 August 2020 Essential Bulk Extracts Maintenance this 28th-31st August The following is a notification we have received from EMIS Health regarding their bulk extract service for maintenance this weekend 28th-31st August. This will affect customers using a Discovery Data Service Remote Subscriber Database. Please review the notification below and contact your Account Manager if you have any queries.

Notification from EMIS Health as follows:

EMIS are required to undertake essential maintenance on the underlying architecture supporting Bulk Extract Interface in order to maintain service performance and availability, and keep within the boundaries of their support agreements with vendors.

This work is being planned to take place urgently over this coming Bank Holiday weekend, with the expectation that this will minimise disruption. The work is expected to take up to four days whilst we work with the system vendors (Microsoft and HPe) carrying out the maintenance.

As a result, EMIS do not expect to generate any extracts from 28th August – 31st August inclusive. When extract generation restarts on 1st September, there will be a risk of a reduced service and suspension of bulk and rebulks for up to 1 week whilst the extract servers catch up with the data processing. No data will be lost.

EMIS apologise for the disruption that this may cause, it is unfortunately unavoidable and wholly necessary to ensure future service continuity.

We will send a further communication once the work has completed.

Resolved
13 November 2020 Missing clinical codes On the 30th October EMIS released an update to their system which provided us with a large extract of missing EMIS clinical codes, effecting circa 1.5 million records across all the EMIS practices in the DDS. This has meant that all the EMIS extracts that have been processed by the DDS, are now being re-processed where the missing codes have been identified, to apply these missing codes to the data. This has in turn had a knock-on effect with our inbound data processing queues and has resulted in a back log of daily deltas in the queues waiting to be processed across multiple practices for TPP, EMIS and Vision. LHS are doing all that they can to process the data through the queues as quickly as possible. Resolved

TPP

Updated Issue Summary Status Sites affected Subscribers affected STP